Pricing
Choose a package based on inquiry volume, coverage needs, and communication scope. We confirm the right fit on a strategy call before sending a proposal.
Tiered packages
Pricing is scoped privately based on lead volume, channels, hours of coverage, and operational complexity.
Tier 01
For clinics that need every new inquiry captured, qualified, booked, and followed up with consistency.
Tier 02
For clinics that want a human front-desk extension across inbound calls, lead follow-up, calendar movement, and patient communication.
Tier 03
For high-volume clinics that need broader coverage, dedicated capacity, and priority support across the full patient communication workflow.
Return on investment
In many high-ticket specialties, improving patient conversion by even one additional show-up can justify a managed response system. Use these examples as directional context, not a public price quote.
| Specialty | Patient value level | Patients to break even | Conversion upside |
|---|---|---|---|
| Dental Implants | Very high-ticket | 1 patient | Strong impact from one additional show-up |
| IVF & Fertility | Very high-ticket | 1 patient | Strong impact from one additional show-up |
| Plastic Surgery | Very high-ticket | 1 patient | Strong impact from one additional show-up |
| LASIK / Vision | High-ticket | 1 patient | Meaningful impact from faster follow-up |
| Hair Restoration | High-ticket | 1 patient | Meaningful impact from faster follow-up |
| Med Spas | Moderate to high-ticket | 2–3 patients | Compounding impact from consistent nurture |
| GLP-1 / Weight Loss | Recurring care model | 3–5 patients | Compounding impact from ongoing conversion |
Service scope
Gritta AI is built for healthcare lead management, patient conversion, and follow-up operations rather than simple message taking.
| Capability | Gritta AI | Basic answering service | Single virtual assistant | Per-call receptionist |
|---|---|---|---|---|
| Instant lead callback | Included | Varies | Limited hours | Call dependent |
| 15–21 touch follow-up | Included | Limited | Manual | Limited |
| No-show recovery | Included | Limited | Manual | Limited |
| Weekly performance report | Included | Varies | Manual | Varies |
| Pre-appointment nurture | Included | Limited | Manual | Limited |
| Post-visit review requests | Included | Varies | Manual | Varies |
| Cold lead reactivation | Included | Limited | Manual | Limited |
| High-ticket clinic training | Specialty-specific | Generic | Depends on person | Generic |
Payment terms
Billing details are confirmed in the written proposal after package scope, implementation needs, and lead volume are reviewed.
A quarterly commitment gives the response system enough time to train, optimize scripts, and improve conversion consistency across your lead sources.
A flexible monthly structure is available for clinics that want a shorter initial commitment after onboarding scope is confirmed.
Common questions
Onboarding covers agent training on your clinic's treatments, FAQs, objections, scheduling process, CRM or calendar setup, script development, follow-up workflow setup, and channel configuration.
Yes. Monthly agreements can be reviewed before the next billing cycle. Quarterly commitments are scoped in the written proposal so expectations, coverage, and deliverables are clear before launch.
No. Your written proposal defines the package scope, channels, reporting, and follow-up coverage so there are no surprise per-lead or per-call charges inside that agreed scope.
If your volume changes materially, we review the package fit with you and recommend the right coverage level before service quality is affected.
Most clinics are fully live within 5–7 business days of payment. This includes a kickoff call, agent training on your clinic's specifics, and technical setup. We do not go live until everything is ready.
Book a 30-minute call. We'll review your current setup and confirm which plan is the right fit before you commit to anything.
Book a strategy call