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Services

Patient conversion, end to end.

Real human agents handle each step from first inquiry to confirmed visit.

Instant response

Lead follow-up that reaches patients while intent is still hot.

Every form, text, WhatsApp message, and missed call gets a fast human response.

We answer key questions, qualify intent, and book directly into your calendar.

  • Instant callback for every inquiry, 24/7
  • Patient qualification on budget, urgency, and treatment interest
  • Direct calendar booking on the first call
  • FAQ handling – availability, procedures, timing, and next steps
  • SMS and WhatsApp message responses
  • Google Ads, Facebook Ads, and organic lead handling
  • Clear next steps reinforced on every high-consideration call
Lead response metricsInstant
ChannelsCall, SMS, WhatsApp, Web
Availability24/7 coverage
BookingDirect calendar entry

Conversion cadence

Structured follow-up until the patient books or clearly opts out.

Gritta AI runs a 7-day, 15–21 touch cadence until the patient books or opts out.

We nurture undecided patients, confirm visits, re-engage old inquiries, and recover no-shows quickly.

  • 15-21 touch follow-up sequence over 7 days
  • Multi-channel cadence across call, text, WhatsApp, and email
  • Continues until the patient books or clearly opts out
  • Pre-appointment nurture messages between booking and visit
  • Confirmation and reminder calls before every appointment
  • No-show rebooking attempt within 30 minutes
  • Quarterly cold lead reactivation for 6–12 month lead lists
15–21 touch conversion cadence15-21 touches
Sequence length7 days
No-show recovery30 minutes
Cold lead recovery5-15%

Always on

After-hours coverage for the moments your front desk misses.

Many inquiries arrive after hours, exactly when patients are still deciding who to trust.

Every after-hours inquiry gets a real response without waiting for the next business day.

  • True 24/7 availability – evenings, weekends, and holidays
  • Every after-hours lead called back instantly
  • No lead held for business hours – all actioned immediately
  • Pre-appointment confirmations and reminders
  • Full calendar management available in expanded plans
  • Reschedule and cancellation handling available in expanded plans
  • Waitlist support and calendar movement for busy clinics
  • Waitlist management
Weekday eveningsCovered
Saturday and SundayCovered
HolidaysCovered
Coverage hours24/7, 365 days

Every channel. One team.

We handle inquiries wherever patients reach out

We cover every channel so patient intent does not slip through.

Phone Calls

Patient calls handled by trained agents. No hold times, no automated menus.

SMS / Text

Every text message answered within minutes. Follow-up sequences sent across text when calls go unanswered.

WhatsApp

Real agent responses on WhatsApp. Patients get human replies instantly, not chatbot messages.

Website Forms

Every form submission triggers an immediate callback. Leads are called before they've closed your tab.

Clinic consultation after a booked patient visit

Ready to see Gritta AI in action?

Ready to see Gritta AI in action?

Book a strategy call. We'll find the gaps and show how to close them.

Human-powered conversion for high-consideration clinics. Every inquiry answered and followed up.

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