Our services
From the first inquiry to the moment your patient walks through the door – every step handled by real, trained human agents. No bots. No scripts that miss the nuance. Real conversations that build trust and close bookings.
Every inquiry your clinic receives – web forms, SMS, WhatsApp messages, and missed calls – is answered instantly by a real human agent, around the clock.
We don't leave leads waiting. We call back instantly, handle FAQ questions on pricing and availability, qualify the patient, and book them directly into your calendar on the first call.
Lead response metrics
Most clinics lose patients because follow-up is inconsistent, slow, or stops too early. Gritta AI runs a structured 7-day, 15–21 touch cadence across call, text, WhatsApp, and email until the patient books or clearly opts out.
We nurture undecided patients, recover abandoned bookings, confirm upcoming visits, and re-engage older inquiries using patient-safe communication standards. When someone misses an appointment, we attempt rebooking within 30 minutes.
15–21 touch conversion cadence
The majority of patient inquiries happen outside business hours – evenings, weekends, and holidays. These are the moments your front desk is unavailable while patients are still deciding who to trust.
Every inquiry received at any hour is answered immediately. No waiting until Monday. No voicemails that never get followed up. Just a real person on the line, ready to qualify and book.
Coverage hours
Every channel. One team.
Patients contact clinics through multiple channels simultaneously. We cover all of them so no inquiry slips through.
Phone Calls
Inbound and outbound calls handled by trained agents. No hold times, no automated menus.
SMS / Text
Every text message answered within minutes. Follow-up sequences sent across text when calls go unanswered.
Real agent responses on WhatsApp. Patients get human replies instantly, not chatbot messages.
Website Forms
Every form submission triggers an immediate callback. Leads are called before they've closed your tab.
Book a 30-minute strategy call. We'll audit your current inquiry process and show you exactly where patients are slipping through the gaps – and how we close them.